— Latitude FAQ —
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| Are your services guaranteed? |
| Yes, if Settlement
Corporation of America (SCOA) is unable to
settle an enrolled account, SCOA will refund back to you your
service fee. SCOA offers a 100% Satisfaction Guarantee. |
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| Does SCOA Services
keep my information confidential? |
Yes. We maintain your confidentiality at all times.
We only disclose information to those persons that you have authorized.
All creditors that you have contracted us to settle with on your
behalf will be contacted by us and advised that you have retained
SCOA to represent you. All information is considered
highly confidential and personal. |
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| Can you settle your debt on your
own? |
Yes, however, designing plans and settling debt
is all we do. You may be able to make your own plumbing repairs
or install your own computer network, but most people don't
have the time or expertise to deal with it.
Creditors deal with thousands of people who are in financial
difficulty every day and have a vast array of sophisticated
(and some rather blunt) methods of intimidating you into
financial arrangements you cannot keep.
The settlement process is usually very emotional and stressful,
especially when you are the one being attacked by collectors
over the phone. Most people prefer to leave these tasks to
experienced people who earn their livelihood doing that particular
kind of work.
We have a staff of debt
negotiators whose only job is to negotiate the settlement of
unsecured debt, every day, five days a week. By letting SCOA
do what we do best, you will get better settlements.
SCOA knows how to deal with creditors and has in-depth knowledge
about how these institutions work. We can potentially save you
thousands of dollars and free you from a considerable amount
of stress. |
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| What does the program cost? |
Our fees are very competitive, are based
on a percentage of your overall debt, and consist of an enrollment
fee and a service fee. We earn our enrollment fee as follows:
- When we perform a budget
review, analysis of your accounts, and file setup
- When we
have prepared initial correspondence for the client to send
to the contracted creditors directly, and when we send the
program kit to the clients.
The service fee is earned as
we engage creditors for settlement, handle creditor calls
and communication, negotiate a settlement of your contracted
accounts and administer the settlement and funding arrangements.
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| Will I continue to get calls and collection
letters from my creditors? |
Most likely, yes. Most original creditors are cooperative.
Calls may reduce after the original creditor receives a Cease
and Desist letter from SCOA. Consumers do have rights against
abusive collection tactics. |
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| How does the program work? |
Many people cannot afford to make monthly
minimums payments towards their credit card debt with high
interest rates. It could take 30 - 40 years to pay off the
debt. Others have had a decrease in income, suffered a disability,
or lost a job and are likely already behind on payments or
cannot afford to stay current due to a financial hardship.
Our
debt negotiators will negotiate with your creditors on your
behalf, not on your creditor's behalf, as is the case with
credit counseling. SCOA gives you an alternative to bankruptcy
and a solution to your unmanageably increasing debt due to
high interest rates. So how does settlement work?
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SCOA designs an affordable monthly savings plan put together
for you and your savings are used to obtain settlements with
your creditors.
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The settlement process in our program typically takes about
36 months or less. Metron has assembled an impressive team
of dedicated individuals who work with one common goal… to
save you money.
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As a new client, SCOA will educate
you on how to handle creditor calls and communications.
We will contact creditors when it is an appropriate time
and strive to get the best settlement for you.
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Our goal is to get you the lowest settlement possible.
We are working for you, not your creditors. As a result,
the absolute best settlement deals are achieved with your
best interest in mind.
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We believe in a win-win relationship. As always, getting
you out of debt is our job… keeping you out is our mission.
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| Who is an ideal candidate for Debt Settlement? |
- Someone who has some type of hardship such as (illness, disability,
divorce, job loss, or a reduction in pay) and is having difficulty
making payments on their credit card debt.
- Someone who has past
due credit card debt in excess of $5,000, with high interest
rates and unsustainable payments such that the individual is
considering filing bankruptcy.
- Someone
with a debt problem that he or she cannot resolve.
- Someone
who is having trouble staying current and is delinquent on
their accounts or is receiving collection calls or is close
to having suit for a judgment filed against them.
- Someone considering
bankruptcy, but would like to avoid it.
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| How long will it take before I’m out of debt? |
The time to complete the debt settlement program varies from
case to case and is primarily based upon how much money you will
be able to set aside each month to eliminate the debt of your
enrolled accounts.
During your initial free consultation, the
time to complete the debt settlement program for your individual
case will be discussed with you by our Debt Consultant. SCOA’s
average client plan is 36 months.
The amount of time it takes
to clear your debts is largely dependent on your current financial
situation. If your budget is extremely limited, results may
take longer. Every situation is different and we will be happy
to discuss this during your free confidential phone consultation. |
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| How does debt settlement affect one’s credit? |
A debt settlement program will have a negative effect on
your credit while in the program. If your accounts are already
delinquent it may not have much effect. For consumers with
unpaid delinquent accounts this makes debt settlement an excellent
option over ignoring the delinquent past due account, considering
the savings versus paying the past due account in full. The
question is, does debt settlement make sense for those who
have current accounts, and a good credit rating. Those with
a high credit score must weigh the negative impact on credit
ratings against the risk of bankruptcy and the potential of
being out of debt for less than the full balance. Note: even
if your accounts are current your credit score may already
be negatively impacted by your total debt and debt to available
credit ratio; in this case negotiation of the accounts may
still be a better alternative than making minimum monthly payments
for the next 30 years and still having bad credit.
While in a debt settlement program, you will receive “slow
pay” marks on your credit as you are not making regular payments
to your creditors. Your consumer credit score will be negatively
affected during the delinquency period. This occurs for two
reasons. First the account is late and is continually reported
to credit bureau as the delinquency period extends (60, 90,
120 days). Secondly, the amount listed in the payment due
column increases as past due payments stack up. If the accounts
are current but the credit score is low due to high balances
or a history of late payments, the negative effect on your
credit may already be reflected in your credit score.
Once your account balance and payment due is settled and reported
as a zero balance, your debt to income ratio will be reduced
as long as you have not since incurred more debt. Low debt to
income ratios typically have a positive impact on accounts and
credit, particularly over the long-term. The history of the delinquency
may remain on your credit report, but the account moves from
the current derogatory reporting section of the credit report,
to the closed account section. As months pass any derogatory
history has less and less bearing on the credit score. Some lenders
believe that after 12 months the accounts are given very little
consideration. It appears that provided all other debts are paid
in a timely manner (house, car, and other accounts kept current)
the effects of the settlement process are temporary. However,
debt settlement should not be used as a method of credit repair.
Remember if you are considering chapter 7 or 13 bankruptcy it
will stay on your report for 10 years. |
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| Is debt settlement the same as debt consolidation? |
No. The goal of debt settlement is to reduce the overall
amount of the debt by negotiating agreed payoff amounts with
your creditors. Debt consolidation requires you to take a loan
to pay off your unsecured debt with secured debt.
Debt Consolidation loans transfer the debt from one account
to another and typically takes unsecured debt(s) and changes
it into secured debt (usually your home). If you do not have
enough equity (typically 25 - 30% LTV), bad credit, or too
much debt, it is not likely that you will be approved for
a debt consolidation loan.
Statistics show that about 70% of people who obtain a debt
consolidation loan find themselves in deeper debt than they
were originally in within a two year period. You cannot borrow
your way out of debt. Ask yourself why you would want to go
from an unsecured loan to a secured loan to be paid over a
longer period of time?
The main problem with consolidation loans is that once you
have paid off the credit cards you have a whole new source
of spending power: $0 Balance credit cards. Many people lack
the discipline to avoid incurring any more credit card debt,
leaving them in a worse financial situation. You end up not
only having to pay back the cards but also the consolidation
loan.
If you start missing payments on the consolidation loan, you
stand to lose the asset (usually your home) that the loan is
secured against. |
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| What is the difference between unsecured debt
and secured debt? |
Unsecured debt is any loan or debt that has no tangible
assets or property attached to it. The most common types of
unsecured debt are credit cards, department store cards, medical
bills, utility bills, and personal loans. Should you fail to
make timely payments, the lenders only recourse is to pursue
legal action.
Secured debt is debt for which the creditor has collateral in
the form of a security interest in personal and/or real property.
Should you fail to make timely payments on secured debt, the
creditor is entitled to repossess the property and sell it. Please
keep in mind that you may still be liable for any deficient balance
remaining after the sale of the property. When dealing with secured
debt, it is important to obtain advice from a licensed attorney
in order to protect your interests. |
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| Who controls my personal savings used for settlement? |
Over the duration of the program, you will deposit funds
into a Special Purpose Account with Global Client Solutions.
Global is a revolutionary banking platform, trusted to solely
provide the most up-to-date account management products to
the debt settlement industry.
The funds in the acccount wil be used to
satisfy settlement of the debt negotiated on your behalf by
SCOA. When you have accumulated enough funds in your account
our debt negotiators will begin the negotiations process with
your creditors. |
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| What can I expect as a result of your debt settlement
program? |
SCOA has assembled an impressive team
of dedicated individuals who work with one common goal… to
save you money and get you through our debt settlement program.
SCOA's debt settlement program is set up to work with your
best interest in mind.
We have created a win-win relationship,
by implementing procedures to ensure the best results for our
clients. Although individual results will vary, accounts settled
by SCOA average a reduction of up to 60% or more of the total
debt load.
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| Who pays my Creditors? |
The purpose of our debt settlement program
is to create a savings plan for you and negotiate settlements
on the balances you owe. Those in a debt settlement program,
are financially unable to make regular payments to creditors
and instead set aside money in savings to pay a settlement
once negotiated.
If you can afford to keep paying off your debts
on your own, you should do so. Under the debt settlement program,
once you approve a negotiated settlement offer, you will then
make the payment directly to your creditors from your personal
savings account. Once the payment has been made the account
will now be considered settled in full.
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| Will fees and interest continue to accrue? |
| Most creditors will continue to charge fees and interest until
the account is written off (typically 120 - 210 days) although
it may be longer. |
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| Will I owe money to the IRS for my reduced settlement? |
Original Creditors are required to report
canceled debts exceeding $600 to the IRS and you are supposed
to report the same as income on your annual tax return. However,
the IRS permits you to write off any "income" from
canceled debts up to the amount by which you were "Insolvent" at
the time.
Therefore, unless you have a positive net worth, then
you ordinarily will not be obligated to pay taxes on the forgiven
amounts. Additionally, if you do not qualify as insolvent non
principal amounts such as fees accumulated on the account may
be deducted from the amount reported. Refer to: www.IRS.gov
Publication 908.
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| Will your program stop legal action against
me? |
Most likely, yes. Most original creditors are cooperative.
Calls may reduce after the original creditor receives a Cease
and Desist letter from Metron. Consumers do have rights against
abusive collection tactics. |
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| Will I continue to get calls and collection
letters from my creditors? |
No - creditors have the right to use legal means to collect
a debt. Some creditors are more likely to file suit than others.
In our experience, a small minority of consumers are involved
in lawsuits. However, it is a common tactic of third-party
creditors or collection agencies to threaten you with a lawsuit
(which is illegal if they do not intend to sue). Third-party
creditors or collection agencies sue less frequently than
original creditors. While we cannot guarantee that legal
action will not be taken, we are confident that our experience
in dealing with creditors can reduce the possibility of this
happening.
Despite any legal action that may or may not be taken, your
account can be settled before, during or after the suit. Just
because an account goes to legal action does not mean that
we cannot settle it. The threat of legal action can be the
scariest of all. IT CAN BE HANDLED. Sometimes a single lawsuit
is not a bad thing because it may give our negotiators leverage
to settle your other accounts. We recommend that our clients
seek competent legal counsel in certain situations.
Note: We cannot provide you with legal advice. However, we work
with your creditors in an attempt to make a settlement even when
legal action is pending. |
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